Custom Controls – Luxury Smart Homes. Exceptional Home Cinema. Flawless Lighting Control.

Crestron & Lutron Specialists. Award-Winning Since 1998. London | Cheshire | Dubai.

Custom Controls are award-winning dealers and installers of Crestron home automation, Lutron lighting control and luxury home cinema — designing and delivering exceptional technology for exceptional homes since 1998. We work exclusively at the top of the market. Our projects range from £25,000 to over £1 million and our clients expect — and receive — systems that are flawlessly engineered, beautifully presented and backed by support that lasts as long as the system does. With offices in London and Cheshire, and active projects in Dubai, Morocco, France and Italy, we work wherever the project takes us.

Our portfolio spans everything from single-room home cinema installations to whole-home smart systems across multiple buildings. Whatever the scale, the standard is the same.

Our Smart Home Technology Solutions:

Smart Home Systems That Simply Work

A well-designed smart home system removes complexity rather than adding it. Lighting, heating, music, AV, security and motorised blinds — all controlled from a single, elegant interface, whether that’s a wall-mounted touchpanel, an app or a voice command.Our systems are built around Crestron — the most powerful and flexible home automation platform available — and are programmed completely bespoke for each client. No templates, no compromises. Just a system that behaves exactly as you would want it to, every time.

Multi-Room Audio & Video — Any Source, Every Room

We design and install whole-home audio and video systems that give every room access to every source — music, film, sport, streaming — with no compromise on quality. Rooms work independently or together. Systems are designed from the outset to accommodate future technology, so your investment keeps pace with how you live. We use Crestron’s NVX and NAX platforms for video and audio distribution — the most scalable and reliable solutions available at this level — alongside Bluesound, Sonos, high-end hi-fi and Kaleidescape for clients who want nothing less than the best.

Support That Lasts as Long as the System

We are still maintaining systems we installed in the late 1990s. That is not a boast — it is simply what happens when a system is engineered properly and the company behind it takes its responsibilities seriously. Every Custom Controls installation includes remote monitoring as standard. We are notified of issues automatically and resolve the vast majority before a client is ever aware of them. Our 12-month warranty covers all installations, and ongoing support is available on a time-and-materials basis or as part of an agreed maintenance plan. We also regularly take over the support of systems installed by other companies — bringing them up to our standard and keeping them there. If you have inherited a smart home system that is underperforming, get in touch.

London, Cheshire & Beyond — We Go Where the Project Takes Us

Our London office covers the capital and the Home Counties. Our Cheshire office serves the North West and beyond. Between them, we cover the whole of the UK — and regularly work internationally, with active and completed projects in Dubai, Morocco, France, Spain and the Alps (via our Alpine Office).
We are happy to travel for the right project. Contact us to discuss yours.